Hi, I'm Adrian. I'm a software support engineer who enjoys untangling complex technical problems and building reliable, user-focused solutions. Over the years, I've worked across software development, technical support, API integrations, production troubleshooting, and cloud-based systems.
Outside of work, you'll usually find me hanging out with my dogs, climbing, swimming, hiking, or either out at a concert or at home with good music on.
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May 2024 – Presentcurrent
Technical Support Engineer
Future Dial Inc
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Mar 2022 – May 2024
Software Engineer
Future Dial Inc
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May 2026
M.S. in Software Engineering
Carnegie Mellon University
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Sep 2021
B.S. in Mathematics - Computer Science
University of California - San Diego
support-troubleshooting/
- ├──Production Support
- ├──Incident Triage
- ├──Root Cause Analysis
- ├──Log Analysis
- ├──Debugging
- ├──Issue Reproduction
- ├──Escalation Management
- └──Technical Documentation
apis-integrations/
- ├──REST APIs
- ├──HTTP/HTTPS
- ├──JSON
- ├──API Authentication
- ├──Webhooks
- ├──Postman
- ├──cURL
- ├──Third-Party Integrations
- └──Distributed System Troubleshooting
programming/
- ├──C#
- ├──.NET
- ├──Java
- ├──Python
- ├──JavaScript
- ├──TypeScript
- ├──SQL
- ├──Bash
- └──PowerShell
ai-llm/
- ├──Generative AI
- ├──LLMs
- ├──Retrieval-Augmented Generation
- ├──Prompt Engineering
- ├──AI API Integration
- ├──Embeddings
- └──Vector Search
cloud-infrastructure/
- ├──AWS (S3, EC2)
- ├──GCP
- ├──Docker
- ├──Linux
- ├──Windows
- ├──Windows Services
- ├──FTP/SFTP
- ├──SMB
- └──TLS/SSL
backend-data/
- ├──PostgreSQL
- ├──Spring Boot
- ├──Node.js
- ├──Apache Kafka
- ├──RESTful Services
- ├──CSV
- └──XML
tools/
- ├──Git
- ├──GitHub
- ├──Bitbucket
- ├──Jira
- ├──Visual Studio
- ├──VS Code
- └──IntelliJ IDEA
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Build
I build practical systems, tools, and prototypes that solve real workflow problems.
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Translate
I'm comfortable working between technical implementation and business or client needs.
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Refine
I like polishing systems, clarifying ambiguity, and making software more useful and elegant.